Custom vs. Off-the-Shelf: Find Your Ready-Mix Ordering Match

Choosing the right ready-mix ordering system can be exciting. Imagine no more manual entry, no more faxes, phone calls, back-and-forth emails, and daily chaos.

Just think of the hours upon hours of time you’ll save every day.

Lower overhead costs, higher profit margins on every sale, and more time and resources available to pursue your most pressing initiatives.

But, in an industry steeped in long-standing tradition, this important decision can also be a little overwhelming.

Let’s review your two basic options and see if we can cut through the confusion.

Ready-Mix Ordering Systems: Buy Off The Shelf?

There are quite a few options for ready-made software platforms built for the ready-mix industry.

Keep in mind that the availability and features of these platforms may vary by region and over time, so it’s essential to consult with a provider or do additional research to find the best fit for your particular needs.

  1. Command Alkon Connex: Offers comprehensive solutions for batching, dispatching, automation, and supply chain management. The Command Alkon offerings also include Apex by Command Alkon: A suite that integrates with other tools to streamline order processing, ticketing, and more.
  2. ConcreteGO by Sysdyne: Provides cloud-based dispatching solutions with real-time updates alongside other innovative tools.
  3. Jonel Engineering: Offers a range of dispatch and batch control systems.
  4. Marcotte Systems: Focuses on batching, dispatching, and quality control solutions.
  5. Concrete Direct: Holcim’s concrete ordering solution offers a convenient customer portal with order tracking and delivery.
  6. GivenHansco: Provides truck tracking, central dispatch, and more for the ready-mix industry.

These are some of the many platforms, and each provides varying levels of customization, integration, and functionality to meet the diverse needs of the ready-mix industry.

What Are The Pros and Cons of Commercial Ready-Mix Ordering Systems?


  • Quick Implementation: Pre-built systems are generally ready to deploy quickly.
  • Lower Initial Cost: With an existing structure, off-the-shelf solutions often have a lower upfront cost.
  • Community Support: Many off-the-shelf systems have a user community and broad support, providing insights, help, and updates.


  • Limited Customization: These solutions might not allow for in-depth customization or unique feature integration.
  • Potential Redundancy: You may end up with features that aren’t necessary for your operations.
  • Scalability Constraints: Off-the-shelf systems may have limitations in adapting to extensive business growth or significant changes.

When to Consider:

Off-the-shelf solutions can be the right choice if you need a system that aligns with standard industry practices and you prefer a quicker, cost-effective implementation without needing highly specific customizations.

contruction site graphic V3.png

What About Custom-Built Ready-Mix Ordering Systems?  

Custom-built Ready-Mix Ordering Systems like GoBuild360 are tailored specifically for the needs and goals of your ready-mix concrete operation.

Unlike off-the-shelf commercial software products, custom systems are built from the ground up to match your unique requirements, workflows, and challenges.

Here’s a brief overview of how a custom-built ready-mix ordering system from GoBuild360 might help:

  1. Pros:
    • Personalized Fit: Custom systems are designed with your specific needs in mind, ensuring a perfect fit with your business processes and goals.
      • Have legacy systems you want to maintain? No problem.
      • GoBuild360 integrates your ERP, existing batching, and dispatching software easily.
    • Scalability: Because GoBuild360 is a modular-based platform, your new ready-mix ordering system grows with your business.
      • GoBuild360 adapts to your new requirements and emerging technologies without substantial overhauls, retooling, or expense.
      • And the GoBuild360 Development team works diligently in the background, ensuring the highest security and compliance standards at all times.
    • Integration: GoBuild360 seamlessly integrates with your existing tools, software, and processes, maintaining a smooth and unified workflow.
      • ERP
      • Batching
      • Dispatch
      • E-Tickets and
      • Proof of Delivery notes (POD)

What Are The Downsides To Custom-Build Ready-Mix Software?

  1. Cons:
    • Investment: While custom-built systems like GoBuild360 might involve an initial investment, the tailored approach ensures that you pay for exactly what you need.
      • No unnecessary extras.
      • Maximized value for money.
    • Time to Implement: Creating a customized solution with GoBuild360 may take a little more time compared to off-the-shelf products.
      • This ensures a perfect fit with your operations.
      • Round-the-clock expert teams work diligently to minimize delays.

Choosing GoBuild360 for your custom ready-mix ordering software means you’re working with an experienced provider who understands the unique demands of the ready-mix industry.

We make the downside of software development more like stepping stones toward achieving the perfect solution for your business.

When to Consider Custom Solutions:

  • When off-the-shelf products don’t meet your specific needs or lack key features.
  • If you have unique processes that require a tailored approach.
  • If you want a solution that can grow and adapt to your business without limitations.

Custom-built Ready-Mix Ordering Systems from GoBuild360 can be an ideal choice for multi-plant operators or large-scale providers who need precise control and alignment with their unique operational framework.

By working closely with our expert development team, your system perfectly aligns with your objectives and operational needs — now and well into the future.

Copy of ClickQuoteCheckout green.jpg

Comparative Analysis: Matching Needs with Solutions

Finding the perfect Ready-Mix Ordering System is a balanced act between understanding your unique needs and matching them with the appropriate solution.

Consider factors like:

  • Budget Constraints: Weigh the investment in a custom solution against the value it brings versus a potentially more economical off-the-shelf option.
  • Business Specificity: Analyze how specific and unique your business requirements are. The more specialized your needs, the more a custom solution may make sense.
  • Time Frame: Consider how quickly you need the system implemented. A tight timeline may favor an off-the-shelf solution.

Choosing the Right Ready-Mix Ordering System for Your Business

The choice between custom-built and off-the-shelf Ready-Mix Ordering Systems isn’t always clear-cut. It requires careful consideration of your business’s unique needs, budget, timeline, and growth plan.

Whether embracing the full control and alignment of a custom solution or leveraging the speed and cost efficiency of an off-the-shelf system, the key lies in understanding and matching features and options to your business’s strategic goals.

Are You Ready?

Ready to elevate your ready-mix business with a custom solution tailored to your specific needs? GoBuild360 is here to guide you through every step, ensuring a seamless transition that maximizes efficiency, sustainability, and profitability.

Contact us today, and let’s embark on a journey to reshape your operations with our expertly crafted Ready-Mix Ordering System designed just for you!

I’m Ready!